Privacy Policy
Scope: This Privacy Policy applies to all visitors and users of the independent website cyfenergy.com operated by Chunyang New Energy Technology Co., Ltd. It governs the collection, use, and sharing of personal data when you access or use our website, products, or services. Types of Personal Data Collected:
- Personal Identification Information: Name, email address, phone number, shipping address, and payment details provided by you when registering an account, placing an order, or contacting customer service.
- Usage Data: IP address, browser type, device model, operating system, pages viewed, browsing duration, and referral source, automatically collected by our website analytics tools (e.g., Google Analytics).
Purpose of Data Use:
- To process and fulfill your orders, including arranging payment and delivery.
- To respond to your inquiries, provide customer support, and handle after-sales services.
- To analyze website traffic and user behavior to improve our website functionality and product offerings.
- To send you promotional materials, product updates, or special offers with your prior consent.
Data Sharing:
- We may share your personal data with trusted third-party service providers who assist us in operating the website, processing payments (e.g., PayPal), or delivering orders (e.g., local logistics companies in Indonesia or the EU). These providers are contractually obligated to protect your data and only use it for the specified purposes.
- We will not sell, rent, or otherwise transfer your personal data to third parties for marketing purposes without your explicit consent.
User Rights:
- You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please contact us via the email address provided on our website.
- You can withdraw your consent to receive promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Data Security:
- We implement industry-standard security measures, including AES-256 encryption, to protect your personal data from unauthorized access, alteration, or disclosure.
- Our website servers are hosted in AWS Singapore data centers, which comply with international data protection standards. We regularly review and update our security protocols to ensure data safety.